Privacy & terms.

1. Introduction

Your privacy is important to us. This Privacy Policy explains how everidog collects, uses and protects your personal information when you use our web application. By using the everidog web app, you agree to the collection and use of information in accordance with this policy.

2. Information we collect

Account information

• Name
• Email address
• Login credentials
• Profile details

This information allows you to securely access and manage your profile.

Dog profile information

• Dog name, breed, age and weight
• Activity level and life stage (puppy, adult or senior)
• Health conditions, allergies or sensitivities
• Food preferences (dry, wet, fresh or prescription)
• Budget preference

This data is used solely to generate appropriate food recommendations.

3. How we use your information

We use your information to:

• Generate personalised dog food recommendations
• Exclude foods based on allergies or health concerns
• Save and manage your dog profile
• Track food history and suitability feedback
• Enable affiliate purchase redirection to retailers such as Zooplus and Chewy
• Improve app performance and usability
• Provide customer support
• Send important account updates or promotional offers, if subscribed

We do not sell, rent or trade your personal information to third parties.

4. Affiliate links and third-party platforms

everidog provides product recommendations with affiliate links to trusted platforms such as Zooplus and Chewy. When you click an affiliate link, you will be redirected to the relevant third-party website. We are not responsible for the privacy practices of those external platforms. We encourage users to review their privacy policies separately.

5. Data security

We implement appropriate technical and organisational security measures to protect your data from unauthorised access, misuse or disclosure. Your dog profile and account information are stored securely and accessed only when necessary to provide app services.

6. Your rights

You have the right to:

• Update or edit your dog profile
• Modify account information
• Delete your account and associated data
• Request removal of saved food history
• Unsubscribe from promotional emails

To make a request, please contact our support team through the app.

7. Updates to this policy

We may update this Privacy Policy periodically. Any changes will be reflected within the app. Continued use of the app after updates indicates acceptance of the revised policy.

1. Use of the application

everidog is designed to provide personalised dog food recommendations based on the information you provide about your dog. You agree to:

• Provide accurate and truthful information
• Use the app for lawful purposes only
• Not misuse, copy or interfere with the app's functionality

We reserve the right to suspend or terminate accounts that violate these terms.

2. Food recommendations and disclaimer

Recommendations are based on user-provided information such as age, breed, health conditions and allergies.

Important: The app does not replace professional veterinary advice. Always consult a licensed veterinarian before making significant dietary changes for your dog. We are not responsible for health issues resulting from food choices or changes in diet.

4. User account

To access certain features, you may be required to create an account. You are responsible for maintaining the confidentiality of your login credentials and all activities that occur under your account. We are not liable for unauthorised access resulting from your failure to secure your account.

5. User-provided information

You are responsible for ensuring your dog's profile details are accurate and allergy and health information is correctly entered. Incorrect information may result in inappropriate recommendations.

6. Reviews and user content

If you submit reviews or feedback, you grant us the right to display and use that content within the app. You agree not to post harmful, offensive or misleading content. We reserve the right to remove inappropriate content.

7. Intellectual property

All content within the everidog app—including its design, branding, interface, logos, text and graphics—is the property of everidog and may not be copied, modified or distributed without permission.

8. Limitation of liability

To the maximum extent permitted by law, everidog shall not be liable for indirect, incidental or consequential damages; loss arising from third-party purchases; issues related to food choices; or temporary app unavailability. Use of the app is at your own risk.

9. Account termination

We reserve the right to suspend or terminate accounts, restrict access or remove content if these Terms are violated. Users may also delete their account at any time through the app settings.

10. Changes to terms

We may update these Terms and Conditions from time to time. Updates will be reflected within the app. Continued use of the app after changes means you accept the revised Terms.

11. Contact information

If you have questions about these Terms, please contact us through the support section within the app.

12. Commission disclaimer

We may earn a commission from qualifying purchases made through affiliate links at no extra cost to you.